Maintenance support service ensures the smooth and efficient operation of website or app through proactive monitoring, regular updates, troubleshooting, and timely issue resolution. It's designed to prevent downtime and improve performance.

By ensuring your systems are reliable and secure, you can avoid costly downtime, protect your customer data, and improve employee productivity. This allows you to serve your customers better and scale your operations with confidence. 

Choose Individual plan if you are a freelancer, a solo entrepreneur, or an individual user who have a small business site/app.

Choose Business plan if you have medium or large-scale business site or CRM and ecommerce like systems or platform. 

We require access to your hosting account and website admin panel (if applicable) to begin managing and maintaining your site.

Website edits cover content updates and CSS changes. However, it doesn’t include custom development, working with custom code, graphic design, or building new websites or subdomains.

After selecting and purchasing your maintenance plan, you'll receive a welcome email with instructions to submit your credentials securely. Our team will contact you if any access issues arise. Our tech team will then onboard your website, perform necessary optimizations, and handle ongoing maintenance.

You can typically request support through Email or Phone (during business hours or depending on your plan) 

Yes, all our support is provided remotely, allowing for quick and efficient troubleshooting. 

Yes, you can cancel anytime by sending us an email notification. However, the service will remain active for the duration of the prepaid period.

A single maintenance plan covers only one website (one domain). To maintain additional websites, you’ll need to purchase separate maintenance plans for each.